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Complaint Report
Products & Technology
Vascular Interventions
Gastroenterology
Urology
Minimally Invasive Products
Spine
Complaint Incident Report
General information about the complaint
Date incident occured:
Hospital
Department
Address:
Contact person for complaint:
Hospital Phone No.:
Facsimile No.:
Mail:
Product No.:
Lot No.:
Product Description:
Quantity:
Description of event(s):
Is sample being returned:
Yes
No
Why not?
Sample is:
actual complaint sample
from same lot
other
If other please descripe why
When did the problem occur?
after removing product from packaging
during preparation for intervention
during application in or on a patient
Was the patient injured by device?
Yes
No
Was medical / surgical intervention required?
Yes
No
Describe patient status and type of intervetions required:
Was medication administrated prior to intervention?
Yes
No
Vascular Intervention
Type of procedure:
Technique:
Access
iliacal
femoral
transbrachial
other
Where was the stent released?
Distinctive features / anomalies:
Was the stent repositioned?
Yes
No
Was the swivel nut of the Y-adapter opened?
Yes
No
Was the delivery system closed prior to removal?
Yes
No
During the procedure was the treatment area with a ballon?
pre-dilated
post-dilated
Was a contrast medium used as described in the instruction for use?
Yes
No
If Yes, mixing ratio:
Diameter of Guide wire:
Coating of Guide wire:
hydrophilic
other coatings
Which other coating are used:
If hydrophilic coating
flushed
not flushed
Working pressure of the balloon (bar)
Urology / Gastroenterology
Type of procedure:
Technique:
Distinctive features / anomalies:
Was this the first time the product was used?
Yes
No
Diameter of Guide wire:
Coating of guide wire:
hydrophilic
other coatings
Other coating:
If hydrophilic:
flushed
not flushed
Vertebroplasty
Indication:
Osteoporosis
Metastasis
Haemangioma
Name of cement used?
Time between preparation and start of cement application?
Storage temperature of cement (°C):
Room temperature during intervention (°C):
Distinctive features / anomalies:
For all areas of application
Which additional medical accessories were used during the intervention, e.g. sheaths? Please attach Manufacturer/dimension/diameter!!
Was the complaint product resterilized (sterilized twice) prior to the intervention?*
Yes
No
I accept
General Terms and Conditions
of OptiMed.*
Send Complaint Report